top of page

TERMS & CONDITIONS

It is your responsibility to inform yourself of the Festival Conditions below.

Your entry to and presence at Kuranda Roots Festival is subject to the Conditions below.

The following conditions are both of Sale (including any re-sale or re-allocation) and Conditions of Entry to the event.

By purchasing a ticket and/or entering Kuranda Roots Festival you are deemed to have accepted and understood as binding on all Conditions and any accompanying risks, obligations and responsibilities.

 

 


— TICKETING CONDITIONS —

​​

Both a paper ticket and a smartphone ticket system will be operating - please ensure you have your ID and unique ticket code for presentation at the box office.

Tickets are non refundable

Ticket purchasers have the ability to edit the names on their tickets by selecting 'edit order' on their ticket confirmation email.

Tixel is our official resale ticketing partner providing a secure platform to buy or sell Island Vibe tickets. Click here to be redirected to Tixel

If tickets are damaged or defaced in any way or are not purchased from Ticketbooth or other authorised points of sale, entry may be refused and a refund denied.

Tickets lost or stolen may not be replaced, unless they fit the terms and conditions as listed by Humanitix.

Tickets purchased through unauthorized points of sale may be cancelled or you may be denied admission without refund, at the sole discretion of the promoter.

Without the prior written consent of Kuranda Roots Festival, tickets must not be resold or offered for resale for commercial purposes including: on-line auction sites, advertising, promotional competitions, or to promote the sales of other goods and services. If this condition is breached the ticket may be cancelled without refund and the bearer of the ticket may be refused entry.

— PROGRAMMING CONDITIONS —

​​
Kuranda Roots Festival reserves the right to add, delete, reschedule or replace artists and / or vary prices, venues and layout without notice to you.

You acknowledge that where Kuranda Roots Festival is able to exclude any express or implied warranty that the services will be rendered with reasonable care and skill (such as where a relevant law excludes such warranties where the services are a recreational activity or similarly defined activity), such warranties are excluded to the greatest extent permitted by law.

 

— DRUG & ALCOHOL POLICY —

​​

No Alcohol is to be brought on-site, failure to comply will result in immediate forfeiture of entry &/or eviction from the festival. 

This is strictly a drug-free event. Kuranda Roots Festival actively discourages drug use, any evidence of drugs or drug use will result in immediate forfeiture of entry &/or eviction from the festival as well as police involvement. 

No anti-social behaviour - Kuranda Roots Festival is a family and community event. Please drink responsibly and conduct yourself socially. Any anti-social behaviour will be dealt with by our security staff and may lead to eviction from the festival.

 — CONDITIONS OF ENTRY —

Patrons must wear appropriate clothing - please -NO NUDITY

The right of admission is reserved.

Security procedures are in effect and individuals may be requested to submit to a search of person and/or property. Failure to comply will mean you will be prevented from entering the event.

You must have a valid ticket or other authorisation to enter Kuranda Roots Festival.

This is a general admission event and entry is at your own risk.

In consideration of your entry and attendance at Kuranda Roots Festival, you agree to indemnify Kuranda Roots Festival and its directors, employees, agents, volunteers, sponsors and contractors from and against all claims (whether at contract, tort or statute), expenses, harm, damage, loss or personal injury (including death) you suffer or incur directly or indirectly as a result of your attendance at the Kuranda Roots Festival, however caused, including as a result of the negligence or any acts or omissions of Kuranda Roots Festival or the venue.

Any decision to eject you from the venue is final. No refunds will be issued following ejection from the venue or refused entry.

Appropriate standards of behaviour are expected and persons deemed to be behaving in a manner that is dangerous or unacceptable to management or otherwise breaching these Conditions will be refused admission and/or removed from the venue.

Activities such as 'stage diving', 'moshing', 'climbing' and 'crowd surfing' are strictly prohibited.

You acknowledge and agree that while attending Kuranda Roots Festival as a member of the audience, your image, likeness or voice may be recorded (by any form of audio or visual recordings), and that any photograph, film, audio file or images of you taken by Kuranda Roots Festival or any third party may be published, broadcast, transmitted or otherwise distributed by Kuranda Roots Festival or a third party worldwide in any form of media (with or without identification) for any purpose, including for commercial gain, without compensation to you.

You must not make any audio or visual recording or take any photograph other than for private non-commercial purposes.

You must not without Kuranda Roots Festival's prior consent broadcast, narrowcast or otherwise transmit by any means (including by way of mobile telephone, modem or any wireless device) any audio or visual files taken at the Kuranda Roots Festival.

Unless expressly agreed by Kuranda Roots Festival, you must not conduct any commercial activities within the venue.

You must not engage in any activities that may be construed as ambush marketing, including displaying inside the venue commercial signage, or selling or distributing goods or services, soliciting or surveying or gathering information from patrons.

 — PROHIBITED ITEMS —

You must not, bring any of the following items into the venue:

Any alcoholic beverages

Any illegal drugs

Any knives, weapons, fireworks or dangerous goods

Any cans, metal containers, glass bottles &/or containers &/or other glass objects (excluding sunglasses, binoculars and    prescription or reading glasses)

Any animals (apart from authorised guide/companion dogs)

Any digital, electronic or other recording or broadcast devices

Any structure or item that may be used to erect a structure, or which is capable of supporting the weight of a person including, without limitation, any chairs, lounges, benches, and stools

Any flags with poles, large flags or banners that may obstruct the view of other patrons

Any whistle, horn, musical instrument, loud hailer, public address system

Any drink coolers, ice boxes or eskies

Any skateboards, scooters, roller blades or bicycles

Any other items deemed by management to be dangerous or capable of causing a public nuisance.

Any item that you intend (or such quantities of the item from which Kuranda Roots Festival can reasonably infer that you intend) to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes.

 — HEALTH WARNING —

You may be exposed to several risks by attending Kuranda Roots Festival. Such risks may include (without limitation):

Hearing loss due to loud music;

Visual problems due to flash lighting strobes &/or other special effects that may be used

Exposure to smoke, steam or special effects

Sunburn, heat stoke or dehydration

Physical injury as a result of the conduct of other attendees; and

Injury or distress as a result of overcrowding, crushing and/or stampeding.

 — GENERAL ADVICE —

For information &/or festival updates please check our social media pages or email:  rudekat.hq@gmail.com

Please respect the local environment by dispensing your rubbish responsibly and keeping our festival site clean.

Please remember to bin your butts and use the compost, waste & recycling bins provided. 

Please remember parking is limited, so we encourage your to carpool or catch the bus service to this event.

Drive safely at all times: watch for wildlife crossing and observe speed limits.

Please don’t bring unnecessary valuables. If necessary, valuables should be kept on your person at all times. The festival cannot take responsibility for your belongings.

Familiarise yourself with the festival site upon arrival, taking note of the location of First Aid, water fountains, toilets and exits.

Please remember to drink enough water to avoid dehydration.

Look after your friends and others. If someone looks like they need help, please offer it.

bottom of page